Privacy Policy

In this privacy policy, we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), you can change your settings on any page, just by clicking on the button on the top right of the page.

Responsible

Gleam Technologies GmbH, Markhofgasse 19, 1030 Vienna, AUT, [email protected],

Data security officer

You can contact our Data Protection Officer at:

GLEAM technologies GmbH, attn. Eva-Maria Weidenthaler,
Markhofgasse 19
1030 Vienna, AUT
Phone: +43-660-3148246
Email: [email protected]

Cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies and other technologies on various pages in which information is stored on your device or retrieved from your device (hereinafter: uniformly referred to as “cookies”).

Cookies:

Cookies are small text files that are automatically saved on your device. We always use some cookies in order to be able to guarantee the basic functionality of our pages and the optimized presentation of our offer (essential / necessary cookies). Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). We use our own cookies as well as those from third-party providers (so-called third-party cookies).

Consent Manager:

A detailed overview of the cookies or other technologies and service providers used by us, their purposes and storage duration, the legal bases for the use of cookies and processing activities based on them, as well as further information can be found in our consent manager. You can access this by clicking on the fingerprint button at the bottom left of the website.

Via the Consent Manager, you can accept or reject individual or all cookies separately when you visit our website for the first time and at any time thereafter by setting a green checkmark /cross next to the respective cookie or removing it and saving the settings. These settings are saved in the local storage on your computer or mobile device. Therefore, these must be carried out and saved again if the local storage of the device is deleted or a different device or browser is used. Please note that you may have to manually delete cookies that have already been set if you revoke your consent. If you do not accept cookies, the functionality of our website may be restricted.

Further cookie setting options:

Alternatively, you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Microsoft Edge ™ https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies
Safari ™ https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™ https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox ™ https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies
Opera ™ https://help.opera.com/de/latest/web-preferences/#cookies

 

Hosting

Raidboxes

Our website is hosted by our processor Raidboxes, RAIDBOXES GmbH, Friedrich-Ebert-Straße 7, 48153 Münster, Germany.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website.

The legal basis of the processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Connection data and other personal data are also processed in connection with various other functions or services in order to operate the website. Detailed information is provided in this Data Privacy Statement and in the individual functions or services.

Server Log Files

Connection data are processed to monitor the technical function and to increase the reliability of our web host. The duration of processing is limited to 7 days.

The legal basis of the processing is the legitimate interest (absolute technical necessity of a server log file as a fundamental data basis for failure analysis and for security measures in connection with the “website” service which you have explicitly requested by visiting the website) according to Art. 6 (1) (f) GDPR.

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Embeddings

YouTube

If you have given your consent, we will process your personal data in cooperation with Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as joint controllers for the purpose of playing videos on our website.

We will enable the service to collect connection data, data of your web browser, and place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.

The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Any further independent processing of data, especially via the Google advertising network, is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy of Google.

If you do not give your consent, we are simply not able to provide the Youtube service to you. You can withdraw your consent by changing the settings at Privacy policy.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR.

Google Maps

If you have given your consent, we will process your personal data in cooperation with Google Maps, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of showing interactive maps on our website.

We will enable the service to collect connection data, data of your web browser, and place an advertising cookie. The placing of advertising cookies allows Google to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Google.

Any further independent processing of data by Google is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy of Google.

If you do not give your consent, we are simply not able to provide the Google Maps service to you. You can withdraw your consent by changing the settings at Privacy policy.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR.

The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 an in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Web Shop

You can buy products directly via our webshop. If you do so, the data you provide and the data of the products you have selected will be processed by the controller in order to provide you with an offer, for the conclusion of the contract, for the performance of the contract, and for the fulfillment of post-contractual obligations prior to the conclusion of the contract based on the pre-contractual relationship initiated by you and, after the conclusion of the contract, based on the contract according to Art. 6 (1) (b) GDPR.

If you use an already existing customer account to buy our products or have created a customer account to buy the products, your personal data will be processed until you delete your customer account.

When customers buy our products via a guest checkout, their personal data will be processed until the legal retention periods have expired.

Your data are processed for the purpose of direct marketing in a manner compatible with the purpose of performing the contract in forms not requiring consent, such as addressed advertising materials sent by post, until you object.

You have no legal or contractual obligation to provide personal data. However, the provision of data is necessary for the conclusion of the contract. If you do not provide such data, a contract cannot be concluded.

Shopping carts of non-registered users will be deleted after 14 days, at the latest. User accounts of registered users are active until the account is deleted by the user. Contract data are processed until the limitation period of potential post-contractual obligations has expired.

 

Tag Manager

Google Tag Manager

If you give your consent, we will process your personal data in cooperation with the service Google Tag Manager, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of initiating, controlling, and maintaining further services on our website. In this case, the service mentioned above shall be operated by Google Tag Manager. Failure to give consent, therefore, has exactly the effect described for the service listed above. You can revoke your consent by changing the settings at Privacy settings.

We enable Google Tag Manager the collect connection data and data of your web browser. This data will be used by Google to advancing their service.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 an in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistical data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser, and data of accessed content and to execute analysis software, and store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 an in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Hotjar

If you give your consent, we will process your personal data in cooperation with the service Hotjar, Hotjar Limited Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000 Malta as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser, and data of accessed content and to execute analysis software, and store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR.

Ads, Profiling, Tracking, Retargeting

Facebook Pixel

If you have given your consent, we will process your personal data in cooperation with Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.

There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser, and data of accessed content. We also enable the service to execute tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success. Data on your device are kept for up to two years.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR.

The Facebook group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

LinkedIn Pixel

If you have given your consent, we will process your personal data in cooperation with LinkedIn Pixel, LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.

There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser, and data of accessed content. We also enable the service to execute tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success. Data on your device are kept for up to two years.

The legal basis of the processing is your consent according to Article 6 (1) (a) GDPR.

The LinkedIn group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Newsletter Services

Dienst: Hubspot
Anbieter: Firma, Adresse, Staat
Datenschutzerklärung: https://legal.hubspot.com/privacy-policy
Privacy Shield: https://legal.hubspot.com/privacy-policy

Right to object

You have the right to object to the processing of your personal data is processed based on legitimate interests.

We will then cease the processing carried out on this basis unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to the receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to the data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.